BOOKING INFO

Scheduling is only available for those instructors who have been approved by NRG2GO.

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Scheduling is done on a first-come/first-served basis.

Instructors are asked to check all angles prior to making a travel request – scheduling, babysitting (if applicable), budget, realistic expectations and air availability should all be considered before proceeding with the next steps. Many people are involved in confirming requests so we need instructors to be 100% certain they can travel prior to sending us a request to book a teaching vacation.

Step #1Select a date/resort– Once an instructor has been approved by NRG2GO dates of travel are available to request.

Step #2 – Email your request to Darylyn at NRG2GO (nrg2go@rogers.com) – Be specific which resort/date you want to request. Available dates on on the website at the bottom of each resort page. We ask that you check flights & confirm time off before submitting your request, Many steps and people are involved in getting instructor confirmations so please be 100% sure you can go for the date you are requesting.

Step #3 – NRG2GO then sends a request to the specific resort for the specific date(s) – A request is an extra step that some resorts require so they may review the instructor’s experience and check hotel availability. Requests take on average one to two business days but can take longer. A request consists of an instructor’s brief bio and picture which is put together by the instructor (a sample will be provided). Once a request is approved, it’s considered firm so instructors should have checked all angles prior to requesting a date.

Step #4 – Firm up your trip – Once a request is approved by resort, NRG2GO sends the instructor the ‘required paperwork’ which consists of the NRG2GO contract and details for sending program fee. Once this information has been sent back to NRG2GO, the trip is considered firm and the specific travel week(s) is no longer available for other instructors to request/book.

Step #5 – Air reservation – It is after this point that flights can be booked. Flights can be booked any time after the required paperwork has been sent (approximately 4 months prior to travel) and needs to be secured no later than 3 weeks prior to date of travel for travel during high seasons. Instructors should research their own flights or use the services of their own, local travel agent. Flight cancellatiion insurance is highly recommeneded.

Step #6 – Preparation details sent to instructor – Each instructor will receive very detailed travel information via e-mail from NRG2GO. Names of contacts resort and class information are all shared. One of NRG2GO’s goals is to prepare instructors to “go with the flow” and to make the transition from home teaching to resort teaching as smooth and seamless as possible. With this said, much of the success of this depends on the mind set and realistic expectations of the instructor…. hence our motto:’We provide the opportunity, you live the experience’.


Other Paperwork Required for NRG2GO Trips:

Travel Protection – Medical insurance, cancellation/interruption and baggage protection should be purchased at the same time as the air booking. This coverage offers peace of mind while traveling abroad and is highly recommended for all travelers. In the event the resort closes or there is a management change that no longer supports our instructor exchange, the program fee will be refunded. NRG2GO is not responsible for reimbursing flights and airport transfers therefore flight cancellation insurance is strongly recommended.

OVER-OCCUPANCY 

There’s always a chance of resorts having to ‘bump’ the instructor or other guests for that matter to alternate resorts (accommodations of similar standard) during periods of high occupancy. This is a reality of travel in general, any week of the year, but more commonly happens during high seasons. These situations are rare but do happen. If this is was to occur, the instructor’s privileges would not change and transportation is arranged by resort (where necessary). Instructors must be prepared for this, should it happen.

Cancellation Policy

Our company needs to be informed of any cancellations as soon as possible so that alternate rescheduling arrangements can be made.  Once the required instructor paperwork (Program Fee and Contract) has been received, trips are confirmed, weeks are taken off the roster and resorts are informed of the instructor details.

Instructors will receive reimbursement of 50% of their program fee for cancellations 45 days or more from date of travel.  For any cancellations between 45 days or less from date of travel, no reimbursements shall be given. Depending on the scenario, the program fee may be ‘banked’ and used for an alternate date of travel at the discretion of NRG2GO.

Banked program fees must be used within one year of issue date and are subject to a $50 re-booking fee. Program fees cannot be banked more than once and are not eligible for refunds. There is no guarantee the original resort will be available at the time of rebooking.  If the program fee at the rebooked resort is less than the original fee paid, no refunds or credits will be issued. Banked program fees are not transferrable and must be used by the instructor on the original booking.

FORCE MAJEURE

In the event of an act of god or force majuere preventing an instructor from traveling, the program fee will be banked and used for an alternate date of travel at the discretion of NRG2GO. Refunds will not be issued;

NRG2GO shall not be liable for any claim, loss or damage to a person or to property, cost, expense, inconvenience, loss of enjoyment or of time, disappointment or frustration, either mental or physical, resulting from any delay, cancellation, accident, illness, injury or death, due to: • An act of god or force majeure or of a third party; • A war, revolution, insurrection, riot, blockage, terrorism or act of terrorism, or any other unlawful act against public order or authority; • Fire, flood, explosion, earthquake, volcanic eruption, epidemic, pandemic, quarantine, public health emergency, storm, lightning, hurricane, tornado, tropical storm or any other adverse weather conditions; • Accident to or failure of an aircraft or any equipment used in connection therewith, loss of or hijacking of an aircraft, or any shortage of or inability to provide labour, fuel or facilities; • Any strike, lock-out, labour dispute or other industrial disturbance.

Failure to contact NRG2GO will revoke instructor’s chances to travel in future

Pregnancy Policy

Resorts ask us to not send instructors who are pregnant. Class settings at resorts are generally much warmer than what most instructors are used to.  

GIFT FUND

Instructors are asked to bring down some items to the resort as a way of giving back and helping to purchase equipment which otherwise is hard to find and/or expensive.  Taking down this kind of equipment allows resorts to replenish their stock regularly. This in turn benefits the instructor program. Many countries do not have access to reasonably priced sports equipment. A yoga mat or volleyball for example, is often 2-3 times what we pay for the same item in North America or Europe.

NRG2GO will provide instructors a complete list of items required for their week of travel.

In the event the resort closes or there is a management change that no longer supports our instructor exchange, the program fee will be refunded. NRG2GO is not responsible for reimbursing flights, airport transfers and gift fund items. Flight cancellation insurance is strongly recommended and recepts for gift fund items should be kept so they can be returned if necessary.